List of posts by @HKotadia on CustomerThink.com #sCRM #pr #e20

Blog Post Title

Cognitive Surplus: Implications for Social CRM

From Search to Share: How Google can win in Social Age

Knowledge Management critical in Social CRM

Social Media: The New Front End of CRM System

Why Social Media will drive adoption of SaaS CRM

CRM Paradigm Shift

8 Must Read Blog Posts on Social CRM

5 Lessons Social CRM can Learn from CRM

How IT Services Companies can prepare for Social CRM opportunity

Social CRM: M&A deals indicate market consolidation. Who’s Next?

Social CRM: Don’t wait for Social Media “Oil Slick”

Social CRM: Huge opportunity for IT, BPO Companies

Rise of Social CRM and how IT & BPO Companies can Profit from it

Definition of Social CRM – Questions & Answers

Definition of Social CRM – Explained!

LinkedIn CEO on the Professional Network and Going Public

How Customer Engagement will determine winning brands in Social Era

Reasons why Foursquare is the hottest Social Network on the web

Secret of Ford’s Social Media Success

What if James Cameron directs Avatar like movie on Social CRM ….

Social CRM: Take the Leap of Faith

Perfect Tango: Social Media and Smart Phones

Social Games market to touch $15 Billion in 5 years!

What does it take to succeed in Social Games?

Facebook and Social Games

Social Media Vision 2020

Social Media turning Marketers into Media Companies?

Really? Social Media Better Done “In house”

Cisco and Pepsico CEOs on Social Networking

Should Companies restrict Employees’ Social Media use?

Definition: Social CRM

Social Media and Real Time News

Dear CEOs, please Tweet!

Socialnomics author Erik Qualman on impact of Social Media

Social CRM: Top priority for CMOs

Kodak CMO Jeff Hayzlett on his use of Twitter

CES 2010: Cool Tech Toys!

What Comes Next in Social Media?

2010: The Rise of Social Media in Asia

Employees Are Social Media Marketers

Top 50 Facebook Pages

2010: Year of Social CRM

Goodbye 2009, Welcome 2010

Social Media and Divorce

Social Media: Platform or Provocation for Innovation?

Secret of Dell’s Social Media Success

Social Media: Hype or Real?

What drives Company valuation in Social Media?

Social Media and Employee Engagement: Case Studies

TED Talk by Alexis Ohanian on How to make a splash in Social Media

Social Media ROI for Dummies

B2B: Business Case for Social Media

Social Media and Co-creation of New Products: Del Monte Case Study

Tiger Woods, Brand Crisis and Social Media

Why NOW is the time to invest in Social CRM

Brand Advocacy and Social Media

CDC’s Social Media Initiatives

Tom Peters on being Passionate about your work

Social Media and “real-time” Word of Mouth

Seth Godin on Blogging and Social Networking

Those who understand Social Media don’t talk about ROI

What DARPA’s Red balloon contest can teach Social Media Pros

Dear CMOs, Wake up to Social Media challenge

What is Social CRM and why it is important

When it comes to Social Media, CEOs and CMOs should lead from the front

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