CDC’s Social Media Initiatives

Great Video on CDC’s Social Media initiatives. It underscores importance of senior leadership’s involvement in championing use of Social Media tools in any organization. Also note that people who use Social Media tend to be more satisfied with their web experience in dealing with CDC. This is because social media offers two way exchange of information and customers feel “empowered” and “in control” while using Social Media.

Given vast reach of social networks, there is tremendous untapped potential for Federal, State and City government departments and agencies to embrace Social Media in a big way. If it happens, THAT will be a true Social Media Revolution.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s